Story

Pascale van den Oetelaar

What’s it like to work at Bulsink? Who better to answer that question than our own people. In our employee stories, we want to give you a behind-the-scenes look at our company culture. Today we’re speaking with Pascale van den Oetelaar, Process Support Manager at Bulsink.

Can you tell us a bit about yourself?

“My name is Pascale van den Oetelaar, I'm 46 years old. I live alone and am very happy alone. I have no children or pets. The nice thing is that I'm super flexible, even when it comes to work. I love that freedom. 

Outside of work I'm enterprising and quite sporty; I run and do cross-fit. And I love being outside, a nice change from my office job."

There are frameworks and there's a goal, but within that, you can always contribute ideas. If you come up with a good plan, something happens. 

- Pascale van den Oetelaar, Process Support Manager

How did you end up working at Bulsink? And why did you choose Bulsink at the time?

I've been working at Bulsink for over six years now. I have a HBO education in banking and insurance, and initially started in that industry. After that, I somehow ended up working for construction-related companies. Before this, I was with an employer who, although very creative, lacked ambition. I sensed that ambition in Bulsink. A clear growth ambition, both in terms of turnover and in the relationship with clients. Growing together, hand in hand with our clients. "

 

"I chose Bulsink purely based on a gut feeling. During the first interview, I aldready felt it; this is a company that suits me. After returning home, they immediately called to ask if I wanted to come in for a second interview, and the same day, I had a new job". 

"What appeals to me is the freedom you get here. There are frameworks and there's a goal, but within that, you can always contribute ideas. If you come up with a good plan, then that gets implemented. You can say everything you want here. Laughing: "And I like to do that much and often". 

 

What do you do as Process Support Manager?

Anything related to our BouwWorks system, which supports our business processes. I started as an administrative assistant when we only had a few teams of project managers and project engineers. They still worked with notepads and pens, Excel, and a calculation program. With our growth ambitions in mind, we acquired BouwWorks and now use it everywhere. Keeping track of schedules, monitoring costs, and keeping an eye on revenue goals."

"In the first few years, I was mainly involved in setting up the system. At the same time, we started streamlining our business processes, partly because working with such a system more or less demands it. Streamlining our processes never stops because due to our growth ambitions, our organization is constantly in transition. In addition, I train new colleagues in using the system. When new functionality becomes available, I assess whether it's suitable for us. And if we see opportunities for improvements ourselves, I report that to the supplier."

"Because all our processes come together within the package, I interact with the entire organization. So despite the growth we're experiencing, I remain very connected to everyone. That's something I thrive on."

"I find it fantastic that we often dare to start even when a client doesn't yet know what they want. And still deliver within the agreed time."

Bulsink uses B.U.I.L.D. as its core values: Brand-conscious, Ultra-fast, Inspiring, Leading and Determined.  Can you pick out one or two core values and explain what they mean to you?

"I find it fantastic that we often dare to start even when a client doesn't yet know what they want. And still deliver within the agreed time. In that, all our values come together. Fast, of course. But also inspiring because when clients don't yet know what they want, we do our best to inspire them. And leading and determined because we take them by the hand and help them make decisions."

"Which one haven't I mentioned? Brand-conscious? That's extremely important! To deliver good work, you need to know who you're dealing with. A client must feel understood. And feel that we understand their brand. Yes, all five then. Sorry."